PPRS New BrunswickPPRS Newfoundland and LabradorPPRS Nova ScotiaPPRS Northwest TerritoriesPPRS NunavutPPRS Prince Edward IslandPPRS Yukon

Hours of Operation and Customer Service Holidays

Online ACOL PPRS and Lien Check Services are available every day, including holidays. The services are unavailable for short, overnight periods on weeknights and for weekly maintenance on Sunday morning. Customer support services from the Client Support Centre and ACOL Business Financial Office are available Monday to Friday with the exception of statutory holidays.  For a brief description of each service see the PPRS services summary.

Select your time zone:

All times listed are in Mountain time.

Service

Mon. - Fri.

Saturday

Sunday
PPRS

01:15 - 20:15

06:00 - 20:15
Lien Check Service

All day, except 00:00 - 00:15

06:00 - 24:00
Client Support Centre

04:30 - 18:00*

Closed
ACOL Business Financial Office

05:30 - 14:00*

Closed
* The Client Support Centre and ACOL Business Financial Office are closed on holidays.

Holidays

The Client Support Centre and ACOL Business Financial Office are not open for the following holidays.

  • 2025
    • New Year's Day, January 1st
    • Good Friday, April 18th
    • Victoria Day, May 19th
    • Canada Day, July 1st
    • Civic holiday, August 4th
    • Labour Day, September 1st
    • Thanksgiving Day, October 13th
    • Remembrance Day, November 11th
    • Christmas Day, December 25th
    • Boxing Day, December 26th
  • 2026
    • New Year's Day, January 1st