NBNS

Hours of Operation and Service Holidays

DIAS is available Monday to Saturday from 8:00 AM to 9:00 PM Atlantic Time. DIAS is not available on Sundays or holidays.  The ACOL Client Support Centre representatives are available Monday to Friday from 7:30 AM to 9:00 PM Atlantic Time. The following table summarizes availability by service.

All times listed are in Atlantic time.

Service

Mon – Fri

Saturday

Sunday

DIAS

8:00 - 21:00 *

Not available
Client Suppport Centre 7:30 - 21:00 * Closed
ACOL Business Financial Office 8:30 - 17:00 * Closed
* DIAS, the Client Support Centre, and ACOL Business Financial Office are closed on holidays.

 

Holidays

DIAS, the Client Support Centre, and ACOL Business Financial Office are not available on the following holidays.

  • 2025
    • New Year's Day, January 1st
    • Heritage or Family Day, February 17th
    • Good Friday, April 18th
    • Victoria Day, May 19th
    • Canada Day, July 1st
    • Civic holiday, August 4th
    • Labour Day, September 1st
    • Thanksgiving Day, October 13th
    • Remembrance Day, November 11th
    • Christmas Day, December 25th
    • Boxing Day, December 26th
  • 2026
    • New Year's Day, January 1st