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Notice: This service will not be available on Monday 20 May 2024 (Victoria Day). The ACOL Business Financial Office (BFO) and Client Support Centre (CSC) will also be closed.

Hours of Operation and Service Holidays

DIAS is available Monday to Saturday from 8:00 AM to 9:00 PM Atlantic Time. DIAS is not available on Sundays or holidays.  The ACOL Client Support Centre representatives are available Monday to Friday from 7:30 AM to 9:00 PM Atlantic Time. The following table summarizes availability by service.

All times listed are in Atlantic time.

Service

Mon – Fri

Saturday

Sunday

DIAS

8:00 - 21:00 *

Not available
Client Suppport Centre 7:30 - 21:00 * Closed
ACOL Business Financial Office 8:30 - 17:00 * Closed
* DIAS, the Client Support Centre, and ACOL Business Financial Office are closed on holidays.

 

Holidays

DIAS, the Client Support Centre, and ACOL Business Financial Office are not available on the following holidays.

  • 2024
    • New Year's Day, January 1st
    • Heritage or Family Day, February 19th
    • Good Friday, March 29th
    • Victoria Day, May 20th
    • Canada Day, July 1st
    • Civic holiday, August 5th
    • Labour Day, September 2nd
    • Thanksgiving Day, October 14th
    • Remembrance Day, November 11th
    • Christmas Day, December 25th
    • Boxing Day, December 26th
  • 2025
    • New Year's Day, January 1st