To sign up for an ACOL client account, you must complete, sign and send application forms. Each form includes instructions, but additional, more detailed instructions are available here in case you need them. In summary:
Step 1: Complete the Application Form
Provide your name, contact information, the services that you want to access, and initial users. If required, you can add services or users later.
Step 2: Complete the ACOL Financial Agreement
Designate your payment preferences for your initial deposit (minimum $100.00) plus subsequent payments. If applicable, it includes banking information.
Step 3: Review the Terms and Conditions
Review the agreements' terms and conditions with Unisys Canada Inc. regarding responsible use of your ACOL account, plus terms and conditions with the provinces or territories regarding responsible use of the Driver Insurance Abstract Service.
Step 4: Sign the completed application forms
Your authorized signatures indicate your agreement to all terms and conditions.
Step 5: Transmit the completed application forms
Send us the signed copies of application forms by surface mail or email.
Step 6: Receive your ACOL Welcome Package
After we review and approve your application, we create your new client account and user IDs. We then send you an ACOL Welcome Package that includes a welcome letter, signed copies of your agreements, your account number, and user IDs and passwords to access the system.
Provide your name, contact information, the services that you want to access, and initial users. If required, you can add services or users later.
You will need the following:
- Download or open a copy of the ACOL DIAS Client Application form
- View a list of ACOL Business Activity Codes
Instructions:
Company Contact Information
Print or type your name or company name, mailing address, phone number, email address, and fax number where indicated.
Business Activity Code
The Business Activity Code is required for ACOL Client demographic information purposes only. Please use the ACOL Business Activity Code list to select the type of business or service code that best fits the activity your organization provides.
Financial and Technical Contacts
ACOL needs to know and be able to contact certain individuals within your organization in the event there is a question concerning signed Agreements, Financial matters, or Technical issues. Please identify the individual ACOL should contact about the Business or Financial issues for your organization and your Client Account. Please identify the individual ACOL should contact about Technical matters concerning connectivity issues relating to your organization and your Client account.
Client Verification Word
The Client Verification Word is an additional security measure when calling ACOL in regards to your account information. The caller will be asked for the Verification Word by ACOL staff to identify that the caller has the authority to make a request about your account. No restrictions are placed on this word except that it must be twenty characters or fewer.
Database Selection
Please select the Driver Insurance Abstract Database(s) for which the application is being made.
User IDs and Authority Level
In order to access a Database(s), each user requires a user ID and password. To establish user IDs, ACOL needs to know the user’s name and authority level for each person from your organization that you wish to have authorized access to ACOL and its product offerings through your Client account. Basic users can change their password. Prime users have access to all administrative functions which include change password, account status, update account, user information, update user information, and reporting.
Client Signature
After reviewing and agreeing to the terms and conditions, you will be asked to sign two copies of this Client Application. When accepted we will return the signed and accepted second copy to you for your files.
Designate your payment preferences for your initial deposit (minimum $100.00) plus subsequent payments. If applicable, it includes banking information.
You will need the following:
-
Download or open a copy of the ACOL Financial Agreement
Instructions:
Initial Deposit Amount
The Initial Deposit ($100.00 minimum) is required in order to establish an account with ACOL. Any larger sum, based on subsequent usage, is acceptable. Please specify the amount you wish to submit as an Initial Deposit.
Low Balance Alert
The low balance alert is not applicable to the DIA service, therefore, no amount is necessary in this field. Once your ACOL account is set up, to determine the remaining balance in your account at any given time, please utilize the account status function under Client Administration.
Payment Preference and Options
ACOL has several methods of accepting payment, both initially and for subsequent payments. The table on page 2 asks you to indicate which method you prefer.
The Electronic Funds Transfer Option (Recommended)
Can be used for an initial payment as well as subsequent payments.
The Electronic Funds Transfer (EFT) option ensures that your account will always have funds in it and therefore will ensure that access to the ACOL Service will not be denied due to lack of funds in your account. During the day as you are processing transactions, the system will automatically top up your account to the maximum amount specified by you or by the maximum transfer amount whichever is the lesser, if your account balance falls below zero. Additionally at night the system checks to see if your balance at the end of the day is below the Minimum Balance specified by you and if so will trigger an EFT to top up your account. Please note that the minimum amount that can be transferred by an EFT is $25.00.
The Maximum Transfer Amount is the upper limit of funds that can be transferred from your bank account by an EFT at any one time.
The Top up Account Amount is the maximum $$ amount to which your ACOL Client account will be reset.
The Minimum Balance Amount will tell the Business Financial Office at what level an automatic EFT will be triggered to restore your account balance to the maximum level during the nightly check.
Example:
Maximum transfer amount $500
Top up Account to a maximum of $600
Minimum Balance amount $50
In this example, if the account balance drops below zero during the day, for example to -$20 due to a transaction, an EFT will be triggered for a maximum of $500 to top up the account. The most that can be in the account at any one time is $600. In this case the account balance would be $480 ($500 EFT less -$20 balance). If, during the nightly check, the balance in the account was below $50 due to further transaction processing, another EFT would be triggered to top up the account.
Financial Institution Information—Please provide the financial institution name and address, institution number, branch number and bank account number from which the funds are to be transferred. A voided cheque to insure accurate reporting should be enclosed.
The Signature of the authorizing officer for EFT is also required.
The Electronic Cheque Option (Recommended alternative to EFT)
The Electronic Cheque option may not be used for the initial payment.
The ACOL system provides an on-line cheque, which can be filled out just like a paper cheque. You can require up to two approvals before the electronic cheque is sent and the funds are deducted from the specified bank account and added to your ACOL account. The Low Balance Alert warning message will be displayed at log-in to notify you that your ACOL account balance is below the specified amount and you should take steps to deposit further funds in your account. Any unsigned Electronic Cheques remaining in the system at the close of business for the day will be deleted and will not be applied to your account. You will need to initiate another Electronic Cheque.
The Maximum Cheque Amount is the top limit for which you want an Electronic Cheque to be written.
Financial Institution Information per EFT option above.
Designated Cheque Signers—You also identify which individuals in your organization are permitted to sign Electronic Cheques. If more than two individuals have signing authority please append a list of additional names. Within the group of authorized signers any one or two electronic signatures are required to execute an Electronic Cheque unless otherwise specified by you. Please indicate on the agreement if you require one or two signer execution rights.
Changes to Financial Institution Information
Please notify us of any changes to your Financial Institution information. Allow three weeks for changes to be implemented. ACOL will charge for cheques and EFT transfers that are returned due to NSF. The current rate is $20.00 per returned item.
Cheque or Money Order Option
This option can be used for the initial deposit and as a method for submitting subsequent payments.
A personal or corporate cheque or money order made payable to Unisys Canada Inc. must be included with the completed Financial Agreement and sent to Unisys Canada Inc., 350-7105 Chebucto Rd., Halifax NS B3L 4W8. This option cannot automatically make additional payments to your ACOL account; additional cheques will be required. The Low Balance Alert warning message will be displayed at log-in to notify you that your ACOL account balance is below the specified amount and you should take steps to deposit further funds in your account.
Direct Deposit Option
If the Direct Deposit option has been selected for subsequent top up of your account, the Business Financial Office will contact you regarding the process required to send deposits directly to the ACOL financial institution.
Client Signature
Both the Client Application and the Financial Agreement must be signed and forwarded to Unisys in duplicate. Please be sure to include the letter for the Registrar of Motor Vehicle approval or your client account set up may be delayed. An accepted copy of the Client Application and Financial Agreement will be returned with the necessary access information once your ACOL account has been established.
Review the agreements' terms and conditions with Unisys Canada Inc. regarding responsible use of your ACOL account, plus terms and conditions with the provinces or territories regarding responsible use of the Driver Insurance Abstract System.
You will need the following:
- Download or open a copy of the ACOL Terms and Conditions
- Download or open the DIA Product Descriptions (one per jurisdiction)
By applying for an ACOL client account you are contracting with Unisys Canada Inc. and with the respective provincial and territorial governments that you will comply with the terms and conditions for use of your account and for use of the Driver Insurance Abstract Service. The terms and conditions apply to all users of the service.
ACOL Terms and Conditions
Read the ACOL Terms and Conditions.
This is the master agreement which includes by reference the DIA Product Descriptions. The ACOL Terms and Conditions address the following:
- Definitions
- License and Access Rights
- Access to Databases
- Client Fees
- Equipment
- Documentation and Software Support
- Warranties, Indemnities and Limitation of Liability
- Title
- Restrictions on Use
- Term and Termination
- Miscellaneous
DIA Product Descriptions (one per jurisdiction)
Read the DIA Product Descriptions for those Driver Insurance Abstract databases for which the application is being made.
The DIA Product Descriptions are very similar in structure and content; however, they contain important information specific to each jurisdiction. The DIA Product Descriptions address the following:
- The DIA Service
- DIA Business Functions
- Equipment Requirements
- Documentation
- Hours of Operation and the Client Support Centre
- Fees
- Restricted Use and Confidentiality
- Limitation, Indemnity and Disclosure
- Glossary of Terms and Conditions
Your authorized signatures indicate your agreement to all terms and conditions.
You will need the following:
- Completed and printed copies of your:
Instructions:
ACOL client account applications require physical signatures by authorized representatives.
Sign the ACOL Client Application form
Please make two copies of the ACOL Client Application and sign both copies.
One authorized client signature is required.
Sign the ACOL Financial Agreement form
Please make two copies of the ACOL Financial Agreement and sign both copies.
Signatures are required in multiple places:
- If your payment plan option is Electronic Funds Transfer or Electronic Cheque, within the details for that option.
- At the bottom of the document.
Provide one or two signatures, as required by your financial management rules.
What Unisys will do with the forms
After review and approval of your application, an authorized Unisys Canada Inc. representative will also sign the application forms on behalf of the jurisdictions of the selected Driver Insurance Abstract databases. One copy of the signed application form will be returned to you with the ACOL Welcome Kit.
Send us the signed copies of application forms by surface mail or email.
You will need the following:
- Your letter(s) to the Registrar of Motor Vehicles.
- Completed, printed and signed copies of your:
- ACOL Client Application form; and,
- ACOL Financial Agreement form.
Instructions:
ACOL client account applications require physical signatures by authorized representatives.
By surface mail
Mail your letter and both copies of your signed application forms to:
Unisys Canada Inc.
350-7105 Chebucto Road
Halifax, NS B3L 4W8
By email
Send digital versions of your letter and signed application forms to ACOLBusinessOffice@Unisys.com.
After we review and approve your application, we create your new client account and user IDs. We then send you an ACOL Welcome Package that includes a welcome letter, signed copies of your agreements, your account number, and user IDs and passwords to access the system.
You will need the following:
- You will receive by surface mail an ACOL Welcome Kit
Instructions:
Your ACOL Welcome Kit will provide you with all that you need for you and your users to begin using ACOL DIAS.
Welcome Letter
A cover letter will confirm acceptance of you application, including providing your ACOL client account number.
Signed Agreements
A copy of your ACOL Client Application and ACOL Financial Agreement will be returned to you. These copies will include signatures by Unisys Canada Inc., including on behalf of the jurisdictions of the selected Driver Insurance Abstract databases.
Account Number
Your account number is your account's unique identifier. It is not required in order to login, but will often be requested when you contact the Client Support Centre or ACOL Business Financial Office.
User IDs and Passwords
For each user that you requested be created, we will provide a one-page letter with the user ID, initial password, and a summary of the terms and conditions for access. Because the terms and conditions apply to all users, we encourage you to provide these letters to your users to assist in informing them of their responsibilties.
User Password
The first time a user logs on, they will enter the initial password at the password prompt. The user is then immediately prompted to enter his or her own unique password. Create a new password using the rules and tips below:
- Create a password of between 8 and 32 characters.
- The password must include at least one numeric character, one upper case letter and one lower case letter.
- Common dictionary words are not acceptable to the system.
- Avoid using names, nicknames, telephone numbers, birth dates or passwords of all the same character.
- Special characters will not be accepted by the system.
Learn More
As new users, we encourage you to learn more about using ACOL DIAS. Please see our DIAS Support topics.