User ID and password are the credentials required in order to login. The user password should be a protected secret known only to the user. Users are encouraged to regularly change their password in order to help protect it.

All users: You can change your own password via ACS Change Password.

Contact (administrative) users: You can change the password for another user via ACS Change Another User’s Password.  When you change another user’s password, the user will be forced to change their password immediately after logging in.

Why change another user’s password?

  • Users sometimes forget their passwords.  You can enable a user to login by changing the password and providing this new password to the user.
  • If you are reassigning a User ID from one person to another, we recommend that you change the password for that User ID.  This forces the new person using the User ID to create a new, secret password of their own choosing.