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Hours of Operation and Service Holidays

DIAS is available Monday to Saturday from 8:00 AM to 9:00 PM Atlantic Time. DIAS is not available on Sundays or holidays.  The ACOL Client Support Centre representatives are available Monday to Friday from 7:30 AM to 9:00 PM Atlantic Time. The following table summarizes availability by service.

All times listed are in Atlantic time.

Service

Mon – Fri

Saturday

Sunday

DIAS

8:00 - 21:00 *

Not available

Client Suppport Centre7:30 - 21:00 *Closed
ACOL Business Financial Office8:30 - 17:00 *Closed
*DIAS, the Client Support Centre, and ACOL Business Financial Office are closed on holidays.

 

Holidays

DIAS, the Client Support Centre and ACOL Business Financial Office are not available on the following holidays.

  • 2018
    • New Year's Day, January 1st
    • Good Friday, March 30th
    • Victoria Day, May 21st
    • Canada Day, July 1st
    • Labour Day, September 3rd
    • Thanksgiving Day, October 8th
    • Remembrance Day, November 11th
    • Christmas Day, December 25th
    • Boxing Day, December 26th
  • 2019
    • New Year's Day, January 1st

In addition, the Client Support Centre and ACOL Business Financial Office are closed:

  • 2018
    • July 2nd
    • August 6th