Hours of Operation and Customer Service Holidays
Online ACOL PPRS and Lien Check Services are available every day, including holidays. The services are unavailable for short, overnight periods on weeknights and for weekly maintenance on Sunday morning. Customer support services from the Client Support Centre and ACOL Business Financial Office are available Monday to Friday with the exception of statutory holidays. For a brief description of each service see the PPRS services summary.
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The Client Support Centre and ACOL Business Financial Office are not open for the following holidays.
- New Year's Day, January 3rd
- Family Day or Heritage Day, February 21st
- Good Friday, April 15th
- Victoria Day, May 23rd
- Canada Day, July 1st
- Civic holiday, August 1st
- Labour Day, September 5th
- Thanksgiving Day, October 10th
- Remembrance Day, November 11th
- Christmas Day, December 26th
- Boxing Day, December 27th
- New Year's Day, January 2nd