PPRS New BrunswickPPRS Newfoundland and LabradorPPRS Nova ScotiaPPRS Northwest TerritoriesPPRS NunavutPPRS Prince Edward IslandPPRS Yukon

Hours of Operation and Customer Service Holidays

Online ACOL PPRS and Lien Check Services are available every day, including holidays. The services are unavailable for short, overnight periods on weeknights and for weekly maintenance on Sunday morning. Customer support services from the Client Support Centre and ACOL Business Financial Office are available Monday to Friday with the exception of statutory holidays.  For a brief description of each service see the PPRS services summary.

Select your time zone:

All times listed are in Newfoundland time.
ServiceMon. - Fri.SaturdaySunday
PPRS04:45 - 23:4509:30 - 23:45
Lien Check ServiceAll day, except 03:30 - 03:4509:30 - 24:00
Client Support Centre08:00 - 21:30*Closed
ACOL Business Financial Office09:00 - 17:30*Closed
* The Client Support Centre and ACOL Business Financial Office are closed on holidays.

All times listed are in Atlantic time.

Service

Mon. - Fri.

Saturday

Sunday

PPRS

04:15 - 23:15

09:00 - 23:15

Lien Check Service

All day, except 03:00 - 03:15

09:00 - 24:00

Client Support Centre

07:30 - 21:00*

Closed

ACOL Business Financial Office

08:30 - 17:00*

Closed

*The Client Support Centre and ACOL Business Financial Office are closed on holidays.

All times listed are in Eastern time.

Service

Mon. - Fri.

Saturday

Sunday

PPRS

03:15 - 22:15

08:00 - 22:15

Lien Check Service

All day, except 02:00 - 02:15

08:00 - 24:00

Client Support Centre

06:30 - 20:00*

Closed

ACOL Business Financial Office

07:30 - 16:00*

Closed

* The Client Support Centre and ACOL Business Financial Office are closed on holidays.

All times listed are in Central time.

Service

Mon. - Fri.

Saturday

Sunday

PPRS

02:15 - 21:15

07:00 - 21:15

Lien Check Service

All day, except 01:00 - 01:15

07:00 - 24:00

Client Support Centre

05:30 - 19:00*

Closed

ACOL Business Financial Office

06:30 - 15:00*

Closed

* The Client Support Centre and ACOL Business Financial Office are closed on holidays.

All times listed are in Mountain time.

Service

Mon. - Fri.

Saturday

Sunday

PPRS

01:15 - 20:15

06:00 - 20:15

Lien Check Service

All day, except 00:00 - 00:15

06:00 - 24:00

Client Support Centre

04:30 - 18:00*

Closed

ACOL Business Financial Office

05:30 - 14:00*

Closed

* The Client Support Centre and ACOL Business Financial Office are closed on holidays.

All times listed are in Pacific time.

Service

Mon. - Fri.

Saturday

Sunday

PPRS

00:15 - 19:15

05:00 - 19:15

Lien Check Service

All day, except 23:00 - 23:15

05:00 - 23:00 & 23:15 - 24:00

Client Support Centre

03:30 - 17:00*

Closed

ACOL Business Financial Office

04:30 - 13:00*

Closed

* The Client Support Centre and ACOL Business Financial Office are closed on holidays.

Holidays

The Client Support Centre and ACOL Business Financial Office are not available on the following holidays.

  • 2018
    • New Year's Day, January 1st
    • Good Friday, March 30th
    • Victoria Day, May 21st
    • Canada Day, July 2nd
    • Civic Holiday, August 6th
    • Labour Day, September 3rd
    • Thanksgiving Day, October 8th
    • Remembrance Day, November 11th
    • Christmas Day, December 25th
    • Boxing Day, December 26th
  • 2019
    • New Year's Day, January 1st