PPRS New BrunswickPPRS Newfoundland and LabradorPPRS Nova ScotiaPPRS Northwest TerritoriesPPRS NunavutPPRS Prince Edward IslandPPRS Yukon

Hours of Operation and Customer Service Holidays

Online ACOL PPRS and Lien Check Services are available every day, including holidays. The services are unavailable for short, overnight periods on weeknights and for weekly maintenance on Sunday morning. Customer support services from the Client Support Centre and ACOL Business Financial Office are available Monday to Friday with the exception of statutory holidays.  For a brief description of each service see the PPRS services summary.

Select your time zone:

All times listed are in Newfoundland time.
Service Mon. - Fri. Saturday Sunday
PPRS 04:45 - 23:45 09:30 - 23:45
Lien Check Service All day, except 03:30 - 03:45 09:30 - 24:00
Client Support Centre 08:00 - 21:30* Closed
ACOL Business Financial Office 09:00 - 17:30* Closed
* The Client Support Centre and ACOL Business Financial Office are closed on holidays.

All times listed are in Atlantic time.

Service

Mon. - Fri.

Saturday

Sunday

PPRS

04:15 - 23:15

09:00 - 23:15

Lien Check Service

All day, except 03:00 - 03:15

09:00 - 24:00

Client Support Centre

07:30 - 21:00*

Closed

ACOL Business Financial Office

08:30 - 17:00*

Closed

*The Client Support Centre and ACOL Business Financial Office are closed on holidays.

All times listed are in Eastern time.

Service

Mon. - Fri.

Saturday

Sunday

PPRS

03:15 - 22:15

08:00 - 22:15

Lien Check Service

All day, except 02:00 - 02:15

08:00 - 24:00

Client Support Centre

06:30 - 20:00*

Closed

ACOL Business Financial Office

07:30 - 16:00*

Closed

* The Client Support Centre and ACOL Business Financial Office are closed on holidays.

All times listed are in Central time.

Service

Mon. - Fri.

Saturday

Sunday

PPRS

02:15 - 21:15

07:00 - 21:15

Lien Check Service

All day, except 01:00 - 01:15

07:00 - 24:00

Client Support Centre

05:30 - 19:00*

Closed

ACOL Business Financial Office

06:30 - 15:00*

Closed

* The Client Support Centre and ACOL Business Financial Office are closed on holidays.

All times listed are in Mountain time.

Service

Mon. - Fri.

Saturday

Sunday

PPRS

01:15 - 20:15

06:00 - 20:15

Lien Check Service

All day, except 00:00 - 00:15

06:00 - 24:00

Client Support Centre

04:30 - 18:00*

Closed

ACOL Business Financial Office

05:30 - 14:00*

Closed

* The Client Support Centre and ACOL Business Financial Office are closed on holidays.

All times listed are in Pacific time.

Service

Mon. - Fri.

Saturday

Sunday

PPRS

00:15 - 19:15

05:00 - 19:15

Lien Check Service

All day, except 23:00 - 23:15

05:00 - 23:00 & 23:15 - 24:00

Client Support Centre

03:30 - 17:00*

Closed

ACOL Business Financial Office

04:30 - 13:00*

Closed

* The Client Support Centre and ACOL Business Financial Office are closed on holidays.

Holidays

The Client Support Centre and ACOL Business Financial Office are not open for the following holidays.

  • 2022
    • New Year's Day, January 3rd
    • Family Day or Heritage Day, February 21st
    • Good Friday, April 15th
    • Victoria Day, May 23rd
    • Canada Day, July 1st
    • Civic holiday, August 1st
    • Labour Day, September 5th
    • Thanksgiving Day, October 10th
    • Remembrance Day, November 11th
    • Christmas Day, December 26th
    • Boxing Day, December 27th
  • 2023
    • New Year's Day, January 2nd