PPRS Operating Hours | ACOL Website

Hours of Operation and Customer Service Holidays

Online ACOL PPRS and Lien Check Services are available every day, including holidays. The services are unavailable for short, overnight periods on weeknights and for weekly maintenance on Sunday morning. Customer support services from the Client Support Centre and ACOL Business Financial Office are available Monday to Friday with the exception of statutory holidays. For a brief description of each service see the PPRS services summary.

Select your time zone:

Newfoundland

Atlantic

Eastern

Central

Mountain

Pacific

All times listed are in Newfoundland time.
Service	Mon. - Fri.	Saturday	Sunday
PPRS	04:45 - 23:45		09:30 - 23:45
Lien Check Service	All day, except 03:30 - 03:45		09:30 - 24:00
Client Support Centre	08:00 - 21:30*	Closed
ACOL Business Financial Office	09:00 - 17:30*	Closed
* The Client Support Centre and ACOL Business Financial Office are closed on holidays.

All times listed are in Atlantic time.
Service	Mon. - Fri.	Saturday	Sunday
PPRS	04:15 - 23:15		09:00 - 23:15
Lien Check Service	All day, except 03:00 - 03:15		09:00 - 24:00
Client Support Centre	07:30 - 21:00*	Closed
ACOL Business Financial Office	08:30 - 17:00*	Closed
*The Client Support Centre and ACOL Business Financial Office are closed on holidays.

All times listed are in Eastern time.
Service	Mon. - Fri.	Saturday	Sunday
PPRS	03:15 - 22:15		08:00 - 22:15
Lien Check Service	All day, except 02:00 - 02:15		08:00 - 24:00
Client Support Centre	06:30 - 20:00*	Closed
ACOL Business Financial Office	07:30 - 16:00*	Closed
* The Client Support Centre and ACOL Business Financial Office are closed on holidays.

All times listed are in Central time.
Service	Mon. - Fri.	Saturday	Sunday
PPRS	02:15 - 21:15		07:00 - 21:15
Lien Check Service	All day, except 01:00 - 01:15		07:00 - 24:00
Client Support Centre	05:30 - 19:00*	Closed
ACOL Business Financial Office	06:30 - 15:00*	Closed
* The Client Support Centre and ACOL Business Financial Office are closed on holidays.

All times listed are in Mountain time.
Service	Mon. - Fri.	Saturday	Sunday
PPRS	01:15 - 20:15		06:00 - 20:15
Lien Check Service	All day, except 00:00 - 00:15		06:00 - 24:00
Client Support Centre	04:30 - 18:00*	Closed
ACOL Business Financial Office	05:30 - 14:00*	Closed
* The Client Support Centre and ACOL Business Financial Office are closed on holidays.

All times listed are in Pacific time.
Service	Mon. - Fri.	Saturday	Sunday
PPRS	00:15 - 19:15		05:00 - 19:15
Lien Check Service	All day, except 23:00 - 23:15		05:00 - 23:00 & 23:15 - 24:00
Client Support Centre	03:30 - 17:00*	Closed
ACOL Business Financial Office	04:30 - 13:00*	Closed
* The Client Support Centre and ACOL Business Financial Office are closed on holidays.

Holidays

The Client Support Centre and ACOL Business Financial Office are not open for the following holidays.

2022
- New Year's Day, January 3rd
- Family Day or Heritage Day, February 21st
- Good Friday, April 15th
- Victoria Day, May 23rd
- Canada Day, July 1st
- Civic holiday, August 1st
- Labour Day, September 5th
- Thanksgiving Day, October 10th
- Remembrance Day, November 11th
- Christmas Day, December 26th
- Boxing Day, December 27th
2023
- New Year's Day, January 2nd

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