Hours of Operation and Customer Service Holidays
Online ACOL PPRS and Lien Check Services are available every day, including holidays. The services are unavailable for short, overnight periods on weeknights and for weekly maintenance on Sunday morning. Customer support services from the Client Support Centre and ACOL Business Financial Office are available Monday to Friday with the exception of statutory holidays. For a brief description of each service see the PPRS services summary.
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The Client Support Centre and ACOL Business Financial Office are not open for the following holidays.
- New Year's Day, January 1st
- Good Friday, April 2nd
- Victoria Day, May 24th
- Canada Day, July 1st
- Civic holiday, August 2nd
- Labour Day, September 6th
- Thanksgiving Day, October 11th
- Remembrance Day, November 11th
- Christmas Day, December 27th
- Boxing Day, December 28th
- New Year's Day, January 3rd