The ACOL Terms and Conditions have been updated effective May 6, 2016. These Terms and Conditions are part of every ACOL client agreement and are changed periodically to reflect current requirements.

The changes effective May 6, 2016 are summarized below:

  • Clause 1.12 changed to read as follows: “Territories” shall mean the Northwest Territories, Nunavut, and Yukon, or one or more of them as the case may be, and “Applicable Territory(ies)" shall mean the Territory(ies) of the Client selected Database(s).
  • Clause 3.6 added as follows: The Client is responsible for ensuring users have given their consent to use their personal information for User IDs or PPR Client information and by submitting the ACOL Client Application the Client is certifying to Unisys and the Applicable Province(s)/Territory(ies) that it has obtained such consent.
  • Clause 10.3 added as follows: The agreements may be terminated if the Client has been inactive for a period of more than twelve (12) months. Inactivity is defined as no User having logged in during the period. All reasonable efforts shall be made to contact the account holder and either return the balance if any in the Client Account to the Client or leave the account open on their request. If attempts to contact the client fail, the moneys will be forfeited to the Province(s)/Territory(ies).

It is recommended that you download and review the new Terms and Conditions. You can find the ACOL Terms and Conditions here.

If you have any questions or concerns, please call the Client Support Centre at 1-855-324-ACOL (2265).