ACOL account information includes the individual's or organization's legal name, an optional business name, and telephone and address contact information. Account contact persons and account balance information are also available to Contact users.
All users: You can view your account information via ACS User Information.
Contact (administrative) users: In addition to viewing basic account information via ACS User Information, you can view the account balance and the account's designated contact persons via ACS Account Status. You are able to change the account balance warning level for your account via ACS Account Status, but all other changes to account information require a Client Account Change Request form.
Prime Contact (Prime Administrative User): In addition to the Contact (account administration) privileges listed above, you are also able to update account contact information (but not the account name) via ACS Account Status.