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Your ACOL client account number is the unique identifying number for your account.  Your account number will be "UA" followed by six digits, for example: UA123456.

If you are able to login, you can see your account number and the current account contact information via ACS User Information.

Your account number is also listed in the following documents and reports:

  • Your ACOL Welcome Package (sent by ACOL when your account application was approved).
  • Account Statement reports (listed as "Client ID").

If you are confidant that you have an ACOL account, but are not able to login and are not able to locate a document containing the account number, please contact the Client Support Centre for additional assistance.