ACOL Operations Schedule

This describes standard hours of operation.

Using the browser-based PPRS, regular access to the ACOL PPRS services is from Monday to Saturday, 3:15 a.m. to 11:15 p.m. (Atlantic) and Sunday 12:00 p.m. (noon) to 11:15 p.m. (Atlantic). This includes access to all of the following PPRS services:

• New Brunswick Personal Property Registry
• Newfoundland and Labrador Personal Property Registry
• Nova Scotia Personal Property Registry
• Prince Edward Island Personal Property Registry
• Northwest Territories Personal Property Registry
• Nunavut Personal Property Registry

The Lien Check Service provided by ACOL is not available only during system outages scheduled for: Monday to Saturday, 03:00-03:15 (15 minute outage); and Sunday, 00:00-12:00 (midnight to noon). This includes access to all of the following Lien Check services:

• New Brunswick Lien Check Service
• Newfoundland and Labrador Lien Check Service
• Nova Scotia Lien Check Service
• Prince Edward Island Lien Check Service
• Northwest Territories Lien Check Service
• Nunavut Lien Check Service

Regular access to the ACOL DIA services is from Monday to Saturday, 8:00 a.m. to 9:00 p.m. (Atlantic). This includes access to all of the following DIA services:

• New Brunswick Driver Insurance Abstract Service
• Nova Scotia Driver Insurance Abstract Service

The ACOL Business Financial Office client representatives are available from Monday to Friday, 8:30 a.m. to 5:00 p.m. (Atlantic) for new client applications and any administrative changes clients require to maintain accounts.

The ACOL Client Support Centre is open for your toll-free telephone inquiries from Monday to Friday, 7:30 a.m. to 9:00 p.m. (Atlantic).

Access to ACOL terminals in participating government offices is dependent on that government's office hours. Please contact the respective government for information on government office hours.

Holidays

DIAS system access, the ACOL Business Financial Office, and the ACOL Client Support Centre are closed in observation of the holidays:

• 2010
  • Good Friday, 2 April
  • Victoria Day, 24 May
  • Canada Day, 1 July
  • Labour Day, 6 September
  • Thanksgiving Day, 11 October
  • Remembrance Day, 11 November
  • Christmas Day, 25 December
• 2011
  • New Year's Day, 1 January

In addition, the ACOL Business Financial Office and the ACOL Client Support Centre are closed:

• 2010
  • 2 August